Workplace Health and Safety Culture and Patient Safety Culture

Safety culture is all about people, not so much about what they do, but rather why they do it. The idea that the culture of a workplace combines with hazards to cause adverse incidents is widely recognized. In modern workplaces, human centred health and safety leadership is vital for incident prevention. When leaders demonstrate that the health and safety of their employees is a very important business issue then engagement, productivity, and financial outcomes all improve.

why wait until an incident happens?

A positive and robust health and safety culture begins at the board table and spreads throughout an organisation. Today all leaders and employees must be involved and accountable for workplace health and safety. A mature health and safety culture adds significant value. It leads to a good reputation for commitment to health and safety, engaged employees, decreased absence and turnover, and employees actively participating in risk management. Overall, a mature safety culture delivers increased returns.

we are the experts in measuring culture be it
Health and Safety, Patient Safety, or Workplace Performance

Elevating Workplace Health and Safety

Providing more safety gear, inspections, audits, processes, and more regulations (like New Zealand’s Health & Safety at Work Act 2015 ACT, NZ Standard NZS4801, WorkSafe’s Star Rating Scheme and ISO450001) are a step in the right direction, but they don’t get to the heart of the business issue. Health and safety is not just the absence of danger, it is a state of mind. Together, we’ll help elevate workplace health and safety from a compliance type business activity, to one when all employees buy-into a culture where excellent health and safety are part and parcel of the ‘way we do business around here’.

Improved health and safety outcomes contribute to:

  • improved market image and customer trust
  • lower costs
  • better employee relations and trust
  • increased productivity and reliability
  • improved business capability.

Understanding Your Health and Safety Culture

The first investment step in a strategic health and safety programme is to measure what sort of culture already exists. It will be a product of the beliefs, attitudes and assumptions held by senior management, and consequently right through the business. No other part of the business process is guessed at, so measuring health and safety culture is simply good practice.

Our internationally proven measurement tools take the guesswork out of managing and improving Safety Culture. Everything we do is linked back to risk mitigation, employee engagement and financial performance.

Health & Safety Culture Surveys

Safety culture is the combination of management practices; safety activities; beliefs, attitudes and behaviours; together with an organisation’s vision, policies, objectives and leadership styles.

Concordia’s Health and Safety Culture Survey clearly shows strengths, areas of risk, and opportunities for improvement. The Survey measures lead indicators, rather than what has already happened. It provides clear information and a map of where to prioritise improvement activities and resources.

Patient Safety Culture Surveys

Patient safety culture (employee beliefs, attitudes and assumptions about what they can and cannot do to keep patients safe) must be effectively measured and analysed to eliminate guesswork.

Concordia uses an internationally proven survey tool to measure and help you understand your organisation’s patient safety culture so that cost effective and informed improvements can be targeted on aspects that improve performance, quality, engagement and patient outcomes.

Health & Safety Culture Survey
Patient Safety Culture Survey